Frequently Asked Questions

Can I drive the lorry on a normal car license?

Yes, you can drive the horsebox on a standard UK/EU driving license. As long as the driver is between 25-75 and has held a UK/EU driving license for 2 years.
Do I need to fill the lorry with diesel before bring it back?

Yes please. Return the lorry with a full tank of Diesel. Here are a list of local fuel stations: 1. Gulf, Halford Bridge Garage, Fosse Way, Shipston On Stour, CV36 5BN 2. Shell, Evesham Road, Stratford upon Avon, CV37 9AS 3. Shell, Shipston Road, Stratford upon Avon, CV37 7LP 4. Shell, Warwick Road, Wellesbourne, CV35 9LX 5. Shell, Moreton in Marsh, GL56 9RE If the Lorry is not returned with a full tank of Diesel, the hirer will be charged for the Diesel plus 10%.
Can I cancel/change my booking?

Yes we understand that peoples plans change. The sooner you get in touch to change the booking the better. Any cancelations within 7 days of your hire will be liable to a 50% deposit retention. Any cancelations within 24 hours of your hire will be liable to pay the full hire cost.
What do I do in the event of a breakdown?

First and foremost make sure you call the emergency services in the event of injury, fire or altercation. Secondly let us know! and we can call the breakdown service if needed. We ask that hirers take photos at the incident where necessary, and make sure you get details of other participants in the accident. There is a pack of information in the glove compartment of the Horsebox.